Help & FAQs

Accounts

• Computer accounts - the differences
• Changing your password (ITS)

Computer labs

• Staff printing in faculty computer labs
• Booking a computer lab

Education website and Insite

• Editor&Chief newsbox
• Uploading documents to Insite
• Considerations when designing for the web
• Writing for the web
• How to display staff contact details from MDS in a html page
• Using images on public web pages

Email

• Beware - email scams
• Creating a class email list in Mozilla
• Replying to an email quoting the original in Mozilla
• Setting up an email signature in Mozilla
• Setting up Monash logo in V Card (ITS)
• Setting vacation messages (ITS)
• Spam filters (ITS)

Equipment

• Requesting new equipment - via Jobdesk
• Booking and using Video Conferencing

Home

• Anti-virus setup (ITS)
• Dial up/ configure browser (ITS)
• Purchasing Microsoft software
• Software downloads (ITS) - Endnote available from the Database Tools link

Online surveys and forums

• How to create and use online surveys?

Printers

• Printing and colour printing - where on each campus
• Staff printing in faculty computer labs

Saving/storing work

• Accessing Novell files from Macintosh on campus
• Saving work documents
• Backing up data (ITS)
• Remove a flash drive from the computer
• CD/DVD Backup Strategies (powerpoint presentation 153kb) or alt. version (rtf 21kb)

Staff profiles

• Title is incorrect or entry no longer appearing in Faculty Staff Directory
• Difference between the Monash Directory and the Education Faculty Staff Directory
• Updating your personal details in the Monash Directory Service (MDS) database
• Example list of publications
• Formatting tips

Voicemail

• Setting a vacation message (ITS)