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Services we provide

IT
Web
support:
  • accounts/passwords
  • email
  • printer problems
  • network issues
  • security
  • Macintosh
  • applications
  • file management
support:
  • uploading to website and Insite
  • converting documents
  • web author support
  • writing for the web
  • web training
  • website content management
installation:
  • software licensing
  • software purchasing
  • new computers
  • IT advice
development:
  • web-based applications and databases
  • more info at IT projects site
Other
  
 
  • Art room support (Peninsula campus)
 

 

Related services provided by others in the faculty:
Service Provider
Areas covered
Contact
Online Learning & Teaching
  • online course and unit development
  • training
  • unit websites
  • WebCT
  • my.monash
Audio Visual
  • production & development of teaching and research materials
  • TV/VCR
  • DVD
  • Laminating
  • Binding
 
  • equipment loans (flashdrives, laptops, audio visual)

Related services provided outside the faculty:
Service Provider
Areas covered
Contact
ITS
  • Service desk
  • service outtages
  • support of equipment in teaching rooms
CELTS
  • WebCT training and helpdesk
  • creating audio visual materials:
    • plan a video production
    • duplicate audio, video, CD or DVD
    • digitise audio or video for the web
  • producing and distributing materials:
    • copyright advice
    • general enquiries
  • creating multimedia materials:
    • develop interactive multimedia
    • use digital animation and graphics
  • preparing materials for print
  • preparing materials for the web

 

  
Service Review 2004